Skip to content
No fine print

A price that comes from your numbers, not from a table

Every message that goes unanswered at 10 pm is a customer writing to someone else. This system exists so that stops happening.

It starts with the Strategic Diagnostic, which Nexus covers.

We define the investment for implementation in the proposal, with the exact scope your business needs. We only propose the system if, with your numbers, you recover at least five times what you pay in the first year.

30-day guarantee on the monthly feeNo lock-in50% up front, 50% on approvalYou approve everything before going live
Calculator

How much could you be losing today?

Adjust the numbers to your business and see the live estimate.

100
$500,000
30%

Estimated monthly loss (COP)

$15,000,000

Estimate — customers/mo × % × average ticket.

We only propose the system if, with your numbers, you recover at least five times what you pay in the first year. If it doesn't add up, we tell you.

To start: the Strategic Diagnostic, which Nexus covers.

This is an educational estimate, not a promise of results.

Starter

So no enquiry goes unanswered after hours

No enquiry left without a timely reply.

Quoted with your numbers

Implementation and monthly fee in writing, after the diagnostic. We only propose it if you recover at least five times what you pay in the first year.

Implementation is paid half up front and the other half only once you approve the system.

Ideal if: you have a small team and want to start with lead capture.

  • Replies instantly, also at night, on weekends and holidays
  • Qualifies prospects by intent
  • Takes the request (appointment, visit or quote) and notifies your team
  • Follows up with whoever stops replying
  • Answers your frequently asked questions

30-day guarantee on the monthly fee

Enterprise

For operations with their own processes and tools

Connected to the tools you already use.

Quoted with your numbers

Implementation and monthly fee in writing, after the diagnostic. We only propose it if you recover at least five times what you pay in the first year.

Implementation is paid half up front and the other half only once you approve the system.

Ideal if: your operation already has its own processes and you want them connected.

  • Everything in Pro
  • Up to 3 integrations with your tools (for example, your calendar)
  • Up to 2 automated processes (RPA)
  • Control panel with your key metrics

30-day guarantee on the monthly fee

Included in every plan

Strategic Diagnostic covered by Nexus: a session and a prioritized roadmap in 3 business days
Configured to your brand and voice
Sandbox testing before going live
Team training
Support Monday to Friday, 8 a.m. to 6 p.m. (Colombia time)
No lock-in: cancel anytime
Split payment: 50% up front, 50% on approval
WhatsApp and AI costs included up to a monthly cap, with a warning before you reach it
Nothing extra is charged without your written approval

Doesn’t fit a fixed plan?

If you need more than 3 integrations, more than 2 automated processes, or a panel built from scratch, that’s custom development and gets quoted separately. Tell us what you need and Saulo replies with a written proposal.

Quote my project
A real comparison

Don't compare it to zero — compare it to staying as you are

The real question isn't whether this costs money. It's how much not replying in time is costing you today.

Nexus agentStarter planStaying as you areYou reply when you canTraditional agencyMonthly retainer
Monthly costQuoted with your numbers$0 on paperA fixed retainer
What it does cost youOnly proposed if you recover 5x what you payEvery enquiry you don't get toThe retainer, whether they reply or not
Coverage24/7, all yearWhenever you canOffice hours
Response timeSecondsSometimes neverDays
Simultaneous conversationsSeveral at once, with an agreed monthly capOneNot applicable
Risk if it doesn't workMonthly fee refunded at 30 daysThe customers you already loseLock-in contract

The middle column looks free. It's the only one whose cost never shows up on an invoice — which is exactly why it gets underestimated.

A reference comparison for sizing the decision; not a quote.

Transparency

What each payment covers

We don't publish a single price because it depends on how much you're losing today. We do publish what each payment covers, so nobody pays for something they don't understand.

1. Strategic Diagnostic

  • We review how your enquiries come in and get lost today
  • We size what's at stake with your own numbers
  • A session with whoever runs the business and a written, prioritized roadmap delivered within 3 business days
  • If it doesn't pay off with your numbers, we tell you

Nexus covers it

It ends with the roadmap: the investment for implementation is defined in the proposal.

2. Implementation (one time)

  • Building the system with your information and your voice
  • Connection to your channels (WhatsApp / web)
  • Sandbox environment and tweaks until you approve it
  • Team training

Quoted in writing

50% up front and 50% only once you approve the system.

3. Monthly fee

  • Infrastructure and AI models keeping it alive
  • WhatsApp and AI costs, with a monthly cap
  • Monitoring, maintenance and improvements
  • Support Monday to Friday, 8 a.m. to 6 p.m. (Colombia time)

Quoted in writing

No lock-in, with a 30-day guarantee.

WhatsApp and AI costs are included up to a monthly cap: never unlimited, we warn you before you reach it, and nothing extra is charged without your written approval.

Trust

How you know this is serious

No invented badges, no borrowed logos. This is what you can verify yourself, right now, before talking to anyone.

01

There's a name and a face behind this

Saulo Hernández, founder. You write and a person answers — not a ticket number, not a call center.

02

You can try it before talking to anyone

The assistant on this site is ours and runs on the same technology we install. Message it and watch it work before paying anything.

03

You test the system before paying in full

Half up front, half only once you approve it in the sandbox. If you don't approve it, you don't pay the rest.

04

Thirty days to change your mind

If you don't see value, we refund the monthly fee. No lock-in and no penalties: cancel whenever you want.

05

The agent never invents data or prices

It answers only with the information you approve. Zero improvising in front of your customer.

06

You know how the price is worked out

Nexus covers the Strategic Diagnostic and the investment for implementation is defined in writing in the proposal, with the rule out in the open: we only propose it if you recover five times what you pay.

If something goes wrong with your system, this is the number you call. There's no layer of middlemen in between.

Saulo Hernández

Founder, Nexus Agentic

[email protected]+57 312 388 2572

Terms and privacy published: Terms · Privacy

Two protections, and we tell you what each one covers

The monthly fee has a 30-day guarantee: if you don’t see value, we refund it — no arguing, no forms, no lock-in. The implementation is protected a different way: you pay half to start and the other half only once you test the system and approve it. We won’t promise you risk nothing — we tell you exactly how much, and when.

Compare plans

What’s includedStarterProEnterprise
Replies 24/7 with the information you approve
Takes requests and notifies your team
Follow-up with whoever stops replying
Channels (WhatsApp + web)1 channelMultichannelMultichannel
CRM and sales pipeline—
Automatic quotes—
Bookings and reminders inside your calendar——As an integration
Integrations with your tools——Up to 3
Automated processes (RPA)——Up to 2
Control panel with your key metrics——
Support (Mon–Fri, 8 a.m. to 6 p.m.)

Before you decide

The questions that always come up when talking about price. Still have one? Message our agent.

How do I get started?

The Strategic Diagnostic is a session with whoever runs the business and a written, prioritized roadmap delivered within 3 business days: what to do first, what comes next and what not to do yet. You start by requesting the Strategic Diagnostic: message the assistant on this site or book a call, and we schedule the session with whoever runs the business. If you decide to go ahead, the formal proposal sets scope, timeline and investment in writing.

Why don't you publish the implementation and monthly prices?

Because they depend on how much you're losing today, and that varies a lot between businesses. We define them in writing in the proposal, with your numbers, and only propose the system if, with those numbers, you recover at least five times what you pay in the first year. If it doesn't add up, we tell you straight.

Is there a contract or lock-in period?

No. The monthly fee is cancel-anytime, no penalties, no fine print. If the system isn’t working for you, there’s no reason to keep paying.

What if it just doesn’t work for my business?

There are two separate protections and they’re worth not confusing. The monthly fee has a 30-day guarantee: if you don’t see value, we refund it. The implementation isn’t refunded once approved, which is exactly why it’s paid in halves: half to start and half only once you test the system in the sandbox and approve it. If you don’t approve it, you don’t pay the rest.

Why pay implementation AND a monthly fee?

Implementation covers building the system for you: understanding it, configuring it with your information, and getting it running. The monthly fee covers keeping it alive: infrastructure, WhatsApp and AI costs (up to a monthly cap), maintenance, support, and continuous improvement.

How long until it’s up and running?

It mostly depends on Meta verifying the WhatsApp number, which can take weeks. We confirm the timeline in writing in the proposal, based on the scope.

Are prices in dollars?

No. Everything is charged in Colombian pesos (COP). We confirm invoicing and payment in writing before charging anything.

Is there a conversation limit?

The monthly fee includes WhatsApp and AI costs up to a monthly cap we agree with you. It isn't unlimited: we warn you before you reach the cap, and nothing extra is charged without your written approval.

Do I have to pay the whole implementation up front?

No. You pay half to get started and the other half only after you test the system in the sandbox and approve it. If you don’t approve it, you don’t pay the rest.

Honestly, it looks expensive. Why does it cost this much?

Compare it to what not replying is costing you today, not to zero. Use the calculator above with your real numbers: it's the same math we quote with, and if what you're losing isn't enough for you to recover five times what you'd pay, we don't propose it.

Why not just use ChatGPT?

ChatGPT is a tool you open and use. This is a system that works on its own: it lives in your WhatsApp and your website, knows your prices and services, qualifies whoever writes in, takes their request, and notifies you. The difference isn’t the AI model — it’s everything around it that makes it run without you there.

Why not a cheap freelancer?

A freelancer can build you a demo. Building it isn’t the expensive part — keeping it running is. When the agent answers a real customer badly on a Sunday, someone has to fix it. That’s what the monthly fee covers, and it’s why there’s a guarantee and no lock-in.

I’m interested, but I don’t have the budget right now.

Then start with the math, not the price: use the calculator above with your real numbers. If what you’re losing per month is small, we won’t sell it to you — we’ll tell you straight. If it’s large, the problem isn’t budget, it’s the order you’re spending in.

Not sure which one fits?

Message our agent, tell it how your business works, and it’ll tell you where to start. You’ll see it in action too.

And if it’s not a fit, we’ll tell you.